Press Club FAQS

Club FAQ

Press Club FAQS

Pasolivo’s Press Club brings our award-winning, healthy olive oils, gourmet specialty foods, and luxurious bath & body products directly to your door.  You also receive 15% off all of your purchases throughout the year. Below are some of the most frequently asked questions about our Press Club. 

 

What month's will I receive shipments?

Scheduled shipments occur in March, June and September. An email is sent prior to the shipment announcing included items and information on customizing. There is also an optional December shipment and information about receiving that will be sent in November.

 

I am a Press Club Member. How do I create my online account?

  • Click on the "profile icon" Profile Icon at the top right-hand corner of the website.
  • Next, click the “Forgot your Password” link under the login boxes.
  • Enter your email address associated with your Pasolivo Club Membership.
  • An email will be sent directly to your inbox with further instructions.

 
I forgot my password, how do I reset it? 

  • Click on the "profile icon" Profile Icon at the top right-hand corner of the website.
  • Next, click the “Forgot your Password” link under the login boxes.
  • Enter your email address associated with your Pasolivo Club Membership.
  • An email will be sent directly to your inbox with further instructions.


How do I customize my club shipment?

Shipments can only be customized during club shipment times and will always be announced with an email sent directly to your inbox. Typically, you’ll have 2-3 weeks to customize and this can be done through your online account.

 

Customizing Your Shipment Online at Pasolivo.com

    1. Login in to your Pasolivo.com account by clicking on the “profile icon” Profile Icon   at the top right-hand corner of the website. The username is the email address associated with your Pasolivo Club Membership.
    2. Enter the email address and password associated with your membership. You will be directed to the “My Account” page.
    3. Under "Club Shipment Orders” you will see an order. Click “Customize” to view the order and customize your shipment.
    4. To change the Olive Oil(s) selected click “Remove". To add an Olive Oil in its place click “Add more” and select from Oils.
    5. To change the Specialty Item selected click “Remove". To add a different Specialty Item click “add more” and select from Other. 


What is the cost of my shipments?

Pre-Selected Press Club shipments average $75 (plus sales tax and shipping where applicable) but this can vary depending on customization.  We only ask that each shipment have a minimum of two oils and one specialty item. Your Visa, Mastercard, Discover or American Express account will not be billed until shipment time in March, June, and September. 
 

How do I make changes to my membership?

Any questions on special shipment requests, holds, or cancelations may be sent to abeal@pasolivo.com.  Cancelation requests must be submitted in writing 30 days prior to the next shipment per the Press Club Terms.

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